Privacy Policy
Effective Date: July 18, 2026
Welcome to Velora Sports (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website:
Website: https://velorasports.com
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Details (processed securely through third-party payment providers)
- Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Pages
- Referral Source
This information helps us improve our website and user experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage your account
- Respond to customer support requests
- Improve website performance
- Personalize your shopping experience
- Send order confirmations and updates
- Send promotional emails (only if you subscribe)
- Prevent fraud and enhance website security
- Comply with legal obligations
3. Cookies
Velora Sports uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand website traffic
- Improve website performance
- Provide personalized content
You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
4. Payment Security
We do not store your complete debit or credit card information.
Payments are securely processed through trusted third-party payment gateways using industry-standard encryption technologies.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted service providers such as:
- Payment Gateway Providers
- Shipping & Courier Partners
- Website Hosting Providers
- Email Marketing Services
- Analytics Providers
These partners only receive the information necessary to perform their services.
6. Third-Party Services
Our website may use trusted third-party services including:
- Google Analytics
- Payment Gateways
- Shipping Partners
- Social Media Platforms
These services have their own privacy policies governing how they handle your data.
7. Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, or misuse.
However, no method of internet transmission or electronic storage is completely secure.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your personal data
To exercise these rights, please contact us using the details below.
10. Children’s Privacy
Velora Sports does not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will promptly delete it.
11. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated Effective Date.
13. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us:
Velora Sports
Website: https://velorasports.com
Email: support@velorasports.com (replace this with your official support email if different.)
By using Velora Sports, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Who we are
Suggested text: Our website address is: https://velorasports.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.